Benchmarking and CRM
Benchmarking and CRM (English)
Benchmarking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from other industries.
The following course in Benchmarking and CRM is provided in its entirety by Atlantic International University’s “Open Access Initiative” which strives to make knowledge and education readily available to those seeking advancement regardless of their socio-economic situation, location or other previously limiting factors. The University’s Open Courses are free and do not require any purchase or registration, they are open to the public.
The Administrative Staff may be part of a degree program paying up to three college credits. The lessons of the course can be taken on line Through distance learning. The content and access are open to the public according to the “Open Access” and ” Open Access ” Atlantic International University initiative. Participants who wish to receive credit and / or term certificate , must register as students.
Lesson 1: Benchmarking
Lesson 2: Business excellence
Lesson 3: Best practice
Lesson 4: Project management triangle
Lesson 5: Advertising theory
Lesson 6: Iso 9000
Lesson 7: Lean manufacturing and Lean software development
Lesson 8: Design Six Sigma
Lesson 9: Zero Defects Review and Total productive maintenance
Lesson 10: Customer orientation Review and more
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Atlantic International University
800-993-0066 (Gratis en EUA)