Benchmarking and CRM

Benchmarking and CRM (English)

Benchmarking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from other industries.


The following course in Benchmarking and CRM is provided in its entirety by Atlantic International University’s “Open Access Initiative” which strives to make knowledge and education readily available to those seeking advancement regardless of their socio-economic situation, location or other previously limiting factors. The University’s Open Courses are free and do not require any purchase or registration, they are open to the public.

The Administrative Staff may be part of a degree program paying up to three college credits. The lessons of the course can be taken on line Through distance learning. The content and access are open to the public according to the “Open Access” and ” Open Access ” Atlantic International University initiative. Participants who wish to receive credit and / or term certificate , must register as students.


Lesson 1: Benchmarking

Lesson 2: Business excellence

Lesson 3: Best practice

Lesson 4: Project management triangle

Lesson 5: Advertising theory

Lesson 6: Iso 9000

Lesson 7: Lean manufacturing and Lean software development

Lesson 8: Design Six Sigma

Lesson 9: Zero Defects Review and Total productive maintenance

Lesson 10: Customer orientation Review and more


We understand how busy adults do not have time to go back to school. Now, it’s possible to earn your degree in the comfort of your own home and still have time for yourself and your family. The Admissions office is here to help you, for additional information or to see if you qualify for admissions please contact us. If you are ready to apply please submit your Online Application and paste your resume and any additional comments/questions in the area provided. (Online Application) (Request Info)

Atlantic International University
800-993-0066 (Gratis en EUA)
808-924-9567 (Internacional)

Course Reviews


1 ratings
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  1. Great Experience


    Course was very user friendly, pretty much guided me all the way through until completion, extra material and lessons are presented in a good layout.
    Keep it up!

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